As a valued member of the extended Elite Therapy Solutions family, we appreciate the trust you place in us and our team with your health. As conditions surrounding Coronavirus Disease 2019 (COVID-19) continue to persist, it’s important for all of us to use caution to prevent spread of the disease. That’s why we want to update you on the steps we are taking to ensure your health and safety while you visit our clinics.
The first step we’ve taken is to educate our workforce using resources such as the Center for Disease Control (CDC), World Health Organization (WHO), and the Occupational Safety and Health Administration (OSHA). Next, we’ve evaluated our ability to continue to provide services without increasing exposure risks to you, to our visitors, and to our staff. As part of this process, we have implemented daily screening protocols for our current and new patients, as well as our staff, using a series of questions about the status of their health as well as the health of those that they have come into contact with.
We have also taken steps to intensify our housekeeping and infection control procedures. We are continuing to sanitize all workspace and patient care space on a consistent basis. We have continued to be diligent about the use of hand sanitizer and antibacterial soap and have asked all patients and staff to wash hands and/or sanitize hands when entering and leaving the clinic.
While we’re committed to providing you with information you need to make informed decisions around your healthcare, we also understand the need for flexibility based on your individual circumstances. To ensure you can receive the care you need with confidence, we’re offering home care therapy as well as telemedicine services for those patients who may be immunocompromised or are considered high risk.
We will continue to employ procedures to minimize the spread of COVID-19 according to the CDC and other credible authorities and will keep you informed of any changes in protocols. Our mission to deliver complete, comprehensive, and excellent healthcare to all of our patients is never more important than at times like these. We understand that more than ever, your continued health and well-being is essential, which is why we can’t – and shouldn’t – simply stop providing services to our communities.
We look forward to continuing to serve you and your healthcare needs. Thank you for your continued trust in Elite Therapy Solutions and affiliate companies.